Frequently Asked Questions – Darwaish Technologies UAE
Darwaish Technologies is a trusted provider of IT products, networking & security solutions, software, cloud services, digital marketing, and home automation across Dubai and the UAE. This FAQs page answers common questions from retail buyers, businesses, resellers, and service clients to help you make informed decisions with confidence.
What does Darwaish Technologies offer?
Darwaish Technologies provides IT products and professional services under one platform, including IT hardware, components, networking & security solutions, software & digital products, IT & cloud services, digital marketing, and home automation solutions.
Where is Darwaish Technologies located?
We are located at Al Jasim Building, Office 202, Al Nahda 2, Dubai, UAE, serving clients across Dubai and all Emirates.
Do you serve both individuals and businesses?
Yes. We serve home users, SMEs, enterprises, corporates, resellers, and wholesalers with customized product and service solutions.
IT Products & Components
Do you sell new, used, or refurbished IT products?
We sell new, used, and refurbished IT products. Product condition is clearly mentioned on each listing, including warranty terms and testing status, ensuring full transparency as per UAE consumer standards.
Are your products genuine and authentic?
Yes. All products are sourced from authorized distributors or verified suppliers. Serial numbers, brand details, and warranty information are provided wherever applicable.
Do you offer bulk or wholesale IT product pricing?
Yes. We offer wholesale and bulk pricing for businesses, resellers, and project-based procurement. Business customers can request a custom quotation.
Networking & Security Solutions
Do you provide CCTV and access control systems?
Yes. We supply and install IP CCTV cameras, NVR/DVR systems, access control, time & attendance systems, and related security accessories.
Do you offer site surveys before installation?
Yes. For networking, CCTV, firewall, and security projects, we conduct professional site surveys to ensure accurate planning and compliance.
Software & Digital Products
What types of software do you provide?
We provide business and enterprise software, SaaS solutions, digital marketing tools, cloud-based security solutions, and web & application software.
Are software licenses compliant with UAE regulations?
Yes. All software licenses are legitimate and compliant, with guidance provided for OEM, subscription, and volume licensing to ensure legal usage.
IT, Networking & Cloud Services
What IT services do you offer?
Our services include IT support, network installation, Wi-Fi setup, firewall configuration, cloud migration, software implementation, and managed IT services.
Do you offer Annual Maintenance Contracts (AMC)?
Yes. We offer flexible AMC and managed service plans for businesses, covering support, monitoring, and maintenance with defined SLAs.
Do you provide on-site IT support in Dubai?
Yes. Our certified technicians provide on-site IT support and installations across Dubai and UAE.
Home Automation Solutions
Do you offer home automation products and services?
Yes. Darwaish Technologies offers home automation products and services, including smart lighting, climate control, security devices, smart curtains, controllers, and hubs.
Do you handle complete home automation installation?
Yes. We provide end-to-end smart home solutions, including consultation, product supply, installation, integration, testing, and ongoing support.
Can home automation integrate with existing systems?
Yes. We integrate smart home solutions with existing electrical, security, HVAC, and voice assistant platforms where compatible.
Digital Marketing Services
What digital marketing services do you provide?
Do you work with local UAE businesses?
Yes. Our digital marketing services are UAE-focused, helping businesses grow visibility and leads in Dubai and across the Emirates.
Orders, Delivery & Payments
Do you deliver across the UAE?
Yes. We deliver products across Dubai, Abu Dhabi, Sharjah, and other Emirates. Delivery timelines depend on product availability.
What payment methods do you accept?
We accept bank transfers, card payments, corporate purchase orders, and approved business payment methods.
Warranty, Returns & Support
What warranty do you offer on products?
Warranty depends on the product type and condition. New products carry manufacturer warranties, while used or refurbished items include seller warranties as stated.
How can I request support or raise a complaint?
Yes. We operate in line with UAE business, resale, and technology service regulations, ensuring ethical claims, transparent pricing, and lawful service delivery.
Why choose Darwaish Technologies?
We combine products, services, expertise, transparency, and local UAE knowledge, making us a reliable technology partner for long-term growth.
IT Products, Solutions & Smart Home Services in Dubai & UAE
Darwaish Technologies; Dubai’s trusted IT partner serving businesses & homes: laptops, servers, networking, CCTV, cloud migration, managed IT, software, digital marketing & smart home solutions across UAE.
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